Privacy Policy

Forge Web Designs ("Forge Web Designs," "we," "us," or "our") is a web design and engineering studio based in Portland, Oregon. This Privacy Policy explains what information we collect through forgewebdesigns.com and in the course of providing our services, how we use it, and the choices you have.

Information we collect

Information you provide

When you submit a project inquiry, email us, or otherwise contact us, we collect the information you choose to share. This typically includes your name, business name, email address, existing website, an optional mobile telephone number, the scope of your project, and any details you include in your message.

Information collected automatically

When you visit our website, our hosting and analytics providers may record limited technical information such as your approximate location, browser and device type, referring page, and the pages you view. We use privacy-focused, cookieless web analytics and do not use advertising or cross-site tracking cookies.

Client project information

In the course of a project, we may be given access to systems, accounts, product data, or other materials belonging to a client. We treat this information as confidential, use it only to perform the work we have been engaged to do, and handle it under the terms of our agreement with that client.

How we use information

• To respond to inquiries and provide estimates, proposals, and project information.
• To deliver, support, and improve the services you have engaged us for.
• To communicate about appointments, project status, support requests, and account matters.
• To send invoices and process payments.
• To maintain the security, integrity, and performance of our website and systems.
• To comply with legal obligations and enforce our agreements.

We do not sell your personal information, and we do not add inquiry contacts to a marketing mailing list without your request.

SMS and text messaging

If you provide your mobile telephone number and consent to receive text messages, Forge Web Designs may use that number to communicate with you regarding inquiries, estimates, projects, appointments, services, support requests, and account-related matters.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information provided below.

We do not sell, rent, or share mobile telephone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third party except service providers that help us deliver messaging services, and only as necessary to provide those services.

Consent to receive text messages is not a condition of purchasing any product or service. Additional details are available in our SMS Terms.

How we share information

We share personal information only in the following circumstances:

• Service providers. Vendors that host our website, deliver our forms and email, send text messages, provide analytics, or process payments, acting on our behalf and only as necessary to provide those services.
• Legal requirements. When required by law, subpoena, or other valid legal process, or to protect our rights, safety, or property.
• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

We do not sell or rent personal information to third parties.

Cookies and analytics

Our website uses cookieless analytics to understand aggregate traffic patterns. We do not use third-party advertising cookies or sell browsing data. Some pages load fonts and scripts from third-party content delivery networks, which may receive your IP address as part of delivering those files. Most browsers allow you to block or delete cookies through their settings.

Data retention

We keep inquiry and client information for as long as needed to respond to you, perform our services, maintain business and tax records, and comply with legal obligations. When information is no longer needed, we delete it or remove identifying details.

Security

We use reasonable administrative and technical safeguards to protect the information we hold, including encrypted connections and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

• You may request access to, correction of, or deletion of the personal information we hold about you.
• You may reply STOP to any text message to stop receiving SMS from us.
• You may ask us to stop contacting you at any time by emailing the address below.

Depending on where you live, you may have additional rights under applicable privacy laws, including the right to know what personal information we collect and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are commonly defined. To exercise any right, contact us using the details below. We will not discriminate against you for exercising a privacy right.

Children's privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Third-party links

Our website may link to third-party sites we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Material changes will be made clear on this page.

Contact us

Questions about this Privacy Policy or your information can be sent to:

This policy describes our current practices and is provided for general information. It is not legal advice.